Eureka

Shipping Rates & Policy

SHIPPING RATES for CONTINENTAL UNITED STATES (All Orders)

GROUND     $5.95
 2 DAY    $19.95
 1 DAY    $29.95
     

Shipping & Delivery Estimates
Estimated delivery dates are based on your destination address and the shipping method you choose at the Checkout. Orders generally ship within 2 business days, Monday through Friday. Please note our warehouse will be closed in observation of national holidays which may delay order processing. Additionally, order processing may be slightly delayed when our warehouse experiences high order volume.

What "Ground" Shipping Means
Ground shipping is the default Checkout shipping method for orders within the contiguous United States and means your package will be in transit for 3-7 business days after your order ships from our warehouse in Florence, Alabama. The main factor that affects the number of days in transit is your proximity to our shipping facility. Eureka cannot be responsible for order delays due to FedEx or inclement weather.

What "1-Day and 2-Day" Shipping Means
Selecting 1-Day or 2-Day shipping is a faster way to get your order delivered to you; however, it doesn't mean you will receive your order in one or two days. Orders are processed Monday through Friday and can take up to one day to process. Please keep in mind there is no weekend delivery for 1-Day or 2-Day shipping. It is possible that an order ready to ship at the end of the day on Friday via 1-Day shipping may not be processed by the carrier until Monday and delivered on Tuesday. Eureka cannot be responsible for expedited order delays due to FedEx or inclement weather.

International Orders
We currently ship to the contiguous United States only. However, we do have many international retailers that carry our products. If you are an international customer looking for a retailer in your area, please call our customer service department at 866-394-5047.

Order Tracking
After your order has shipped, you will receive an e-mail with the FedEx tracking number for the packages. You can also check the status of your order by clicking the My Account link at the top of the website and logging in. You can view your order history at the bottom of the My Account page.